In short a HybridCheckout counter is a combination of a conventional cashier operated counter (CCO) and a simplified self-checkout station (SCO), where the cashier and the customer are simultaneously scanning and registering the sale items.
The scanning and purchase completion steps takes place using a checkout counter that looks pretty much like any traditional checkout counter, but introduces a few new elements.
The HybridCheckout counter differs from a traditional counter, primarily because of the customer scanner and an extra customer bagging stand that has been added to allow the customer to scan and bag items themselves. Also, a customer touch monitor is added to support the customer with information and the option to manually add purchased items using a touch screen.
|This is how it works:|
Customers (A) enters the checkout from the start of the loading belt as with any manned checkout.
The customer (A) load articles onto the loading area conveyor belt, preferably placing non-barcoded items, produce, alcohol or items that needs to be weighed on far side (cashier side) of the belt.
Cashier (B) and customer (C) scan (and bag) items simultaneously, then the cashier and customer place the registered items in shopping bags located on both sides (D and E)of the checkout.
The cashier and customer complete the transaction and the checkout is done in a fraction of the time it usually takes to checkout!
HybridCheckout Duo US allows for substantial time savings from having the customers scanning items in parallel with, or independently from the cashier.
HybridCheckout Duo US combines the advantages of the conventional serviced checkout with the convenience of conventional self-service checkouts, and eliminates their disadvantages.
In a marketplace where retailers struggle to save cents, the cost savings of 50% or more offered from using HybridCheckout Duo US makes it possible to revolutionize the checkout area.
|HybridCheckout ‐ The jack that lifts the store net profit:|
The retail grocery business has always operated in a ferociously competitive environment. With typically slim margins, retailers are likely to seek any possible advantage to reduce labor, capital and operations costs.
The past 20 years has seen a series of technologies and approaches to retail checkout. Its goal: Getting competitive advantage by strengthening business fundamentals and improving the customer experience. Real benefit may be hard to find for many of the new introductions.
HybridCheckout is a simple improvement over current solutions and it has predictable properties and a tested process. In other words; HybridCheckout is designed for success. When compared to a cashier-assisted checkout line, a HybridCheckout line typically reduces the total checkout costs by more than 40 percent.
HybridCheckout is about more than direct cost savings ‐ its also about boosting the business. As HybridCheckout is a serviced checkout the customer experience is safeguarded by the cashier presence. Also HybridCheckout offers a fast checkout and a very easy to use self-service system that may be used by virtually anyone, making it a tempting choice for speed and service demanding customers.
HybridCheckout does not only maintain the all-important cashier and customer relationship, but it also virtually eliminates self-service problems like theft, scale cheating, age control requirements, sales of alcohol and other restricted articles.
In fact, HybridCheckout with the fast checkout speed, easy to use approach and the reassuring no-risk of theft suspicion process is a "best service available" statement to the customers. This statement does give improved customer retention and a reduced focus on the price alone.
Would you go to the "slow store" with the halted queues?